Sharp HealthCare has completely overhauled its web presence—including several new websites and its corporate intranet—using PaperThin Inc's CommonSpots s ColdFusion-based web content management solution. Sharp redesigned also enhanced the sites' features using CommonSpot's Application Development Framework. Sharp HealthCare was named one of the nation's "Most Wired" healthcare systems for the last eleven years by Hospitals & Health Networks magazine. Launched in August 2009, Sharp's redesigned website provides features such as MySharp: a patient gateway where members can request or cancel physician appointments; subscribe to Sharp's email newsletters; get help with bills, make a payment, or update billing information; and request prescription refills. A Multimedia Library: where visitors can view patient story videos and learn about the latest Sharp medical technology; hear Sharp-affiliated doctors and experts discuss top health topics via podcast; take a virtual tour of Sharp's patient rooms, surgery centers and more; as well as community and social media applications. Sharp's redesigned intranet—SharpNet—has more than 18,000 authenticated users who visit the intranet approximately 23,000 times each day to access web tools, ERP tools, medical applications and company information. Additionally, every credit card transaction across the entire Sharp HealthCare network of private hospitals, clinics, etc runs through the intranet. (www.paperthin.com, www.sharp.com)