About Ron Miller
A freelance technology writer since 1988 and EContent Contributing Editor, Ron Miller has written for publications such as PC Magazine Online, EMedia, Federal Computer Week, EContent magazine, and Smart Computing. In addition, he has developed documentation, online help, and training for a variety of companies. You can learn more by visiting www.techdochelp.com. Visit Ron's blog at http://byronmiller.typepad.com/byronmiller/. You can reach him at rsmiller@techdochelp.com.
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Articles by Ron Miller
Over the last several years, many large organizations have developed intranets and portals to serve the role of a centralized information access point, often backed-up by a searchable content repository. More recently, accompanying the development of business process management and collaboration software, intranets and portals have found other ways to meet employee’s needs. Yet for all of these technological solutions, sometimes the answer to a given problem lies not in a database, but inside the head of a human being. The question is, how do you find that person, especially inside a large organization, where employees may be spread out over a large campus or even across the world? The answer may come from a growing niche market known as Expert Locator software. These software packages and, to a lesser degree, people-finder technologies, help employees in large companies find one another, often saving time, effort, and employee hours and even cutting the cost of getting a product to market.
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