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Articles by Donna Maurer
Staff directories (also known as phone directories, corporate phone books, or internal white pages) are generally the most used element of a corporate intranet. They are also one of the few tools that staff use every day, and as such, they have a considerable impact upon the efficiency of staff throughout the organization. The role of the staff directory is to provide an online source of staff contact details that is quick, easy, accurate, and complete. As the size of the organization grows, and the rate of change in the business increases, so does the importance of the staff directory. There can be no communication within an organization without the ability to first find the staff person to contact.
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