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Articles by Marydee Ojala
As they mature, intranets gain in personalization and collaboration features.This is one observation from the Nielsen Norman Group, based on its assessments of intranets for its 2009 annual design awards (www.nngroup.com/reports/intranet/2009). It certainly applies to McKesson Corp.’s intranet, one of Nielsen Norman’s 10 best. Known as McKNet, the corporate intranet encourages usage by a diverse group of employees and outside contractors.
ost people quietly going about their business creating intranets and/or extranets aren’t in it for the glory. They don’t expect to win awards or gain international recognition for their work. The very nature of intranets makes outside scrutiny—much less praise—unlikely. In spite of this, Alacra, Inc. recently sponsored an award for the best intranet or extranet project, given during the Online Information show held in London in December 2003. The award went to the London Business Support Network (LBSN) Knowledge Centre (www.knowledgecentres.com/lbsn), which beat out the BBC Research Gateway, MG Rover’s Dealer extranet, and the BT Group Legal Knowledge Team’s Library Online Project. Andrew Rumfitt, head of Online Services, Business Link for London, received the award at a gala banquet in London, with the awards presentation hosted by noted British TV News at Ten personality John Suchet.
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