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About Amy Cueva
Amy Cueva (amy@madpow.net) is co-founder and chief experience officer at Mad*Pow, a user-centered design studio in Portsmouth, N.H. She has built Mad*Pow's user-centered design methodology as the vehicle to synergize business goals, user needs, and technology requirements.
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Articles by Amy Cueva
According to Etienne Wenger, one of the leading thinkers in the space, “Communities of practice are groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly.” On many intranets, the employee directory or “people finder” is one of the most popular features. This popularity indicates the need that employees have to locate and communicate with others regarding particular topics or areas of practice. In fact, communication with others regarding a specific topic can be much more valuable than the actual content posted on an intranet.
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