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About Jennifer Fraser

Jennifer Fraser is a user experience designer at Corel Corporation. In this role, she ensures the delivery of a high-quality customer experience for the company's products including Corel WordPerfect Office and CorelDRAW Graphics Suite.

Articles by Jennifer Fraser
Every company wants to create great products that meet and exceed customers’ needs. Employees have a wealth of ideas to help develop and improve product offerings and fuel an organization’s success. But many companies find it a challenge to capture that information and harness it effectively to drive the process of customer-focused product innovation. A company-wide intranet or portal can provide a centralized hub for information gathering and collaboration, but there are overriding considerations that organizations should consider when developing such a tool.
Editorial/Features Jan/Feb 2007 Issue,