Search Intranets
Current Issue
January/February 2012
Editorial
Columns
Features
News & Tools
Read_Me_File

Services
About Intranets
Subscribe to
Intranets
Past Issues
Sample Issue (PDF)
About Eric Kierstead

Eric Kierstead is the director of software development at Deltacom. Since 2007, he’s had corporatewide leadership on all applications designed, developed, and deployed within the company. His organization uses a diverse suite of technologies, focusing on commercial-grade open source platforms and Java/JEE.

Articles by Eric Kierstead
In 2008 Deltacom organized a team to provide an innovative approach to online customer relations. The result was a highly innovative use of open source technology to provide a rich customer portal for real-time support, online bill payment, and plan adjustments, all focused on customer satisfaction and new revenue growth.
Editorial/Features July/August 2010 Issue,