|
Features
Through work with corporate clients over the past three years, Open Door Technologies, LLC, a services firm specializing in enterprise portals and knowledge management, has developed a clear process for planning and defining an enterprise portal project. It is evident that the definition of the project is the critical element in projecting success. That process is explained in detail in this article.
Intranets consist of a number of different parts, including these key features and functions: Portals, Content Management, Knowledge Management, CRM, and Enterprise Information Systems. The first step is to know what type of intranet a particular group is thinking about or wants to deploy.
A discussion of auto-categorization, what it can offer a corporate intranet, and a case for a mix of human and auto-categorization.
Columns
The editor's intro to the 2002 volume of Intranet Professional.
|