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Features
Recently Intranet Professional asked Jakob Nielsen, of the Nielsen Norman Group, about critical issues all Web designers need to consider when tasked with meeting user requirements on an intranet.
In today's world, intranet professionals face many challenges in incorporating an abundance of information, both external and internal, into the daily work flow of their constituents. One of the greatest hurdles is enabling a user to easily discover, locate, and access contextually relevant information, especially if that information is provided from a variety of sources. The Digital Object Identifier (DOI), long used by the science, technology, and medical (STM) journal publishing industry for citation-based linking, now is being rapidly adopted by other content companies. The DOI affords a relatively simple, cost-effective yet powerful tool for contextually linking materials within and across intranets.
Communities of practice can play a vital role in any organization, but their greatest value comes when they are leveraged for the strategic capabilities they can generate. A planned approach to community development that includes a technology infrastructure to support collaboration and learning is key to creating the value proposition for the organization, the community members, and the practice at large.
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