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Features
In November 2005, at an intranet standards workshop at the KMWorld & Intranets Conference, I asked which participants were building intranets in Microsoft SharePoint. Out of 26 participants, nearly half raised their hands. The fact was, whether or not SharePoint was the best portal product out there—and most agreed it had significant limitations—it was the default choice for many. And while I was a veteran designer of several portals and content management systems, I had to admit that I hadn’t spent much time with SharePoint. I decided that, given the response from the audience, it was time to educate myself.
Every company wants to create great products that meet and exceed customers’ needs. Employees have a wealth of ideas to help develop and improve product offerings and fuel an organization’s success. But many companies find it a challenge to capture that information and harness it effectively to drive the process of customer-focused product innovation. A company-wide intranet or portal can provide a centralized hub for information gathering and collaboration, but there are overriding considerations that organizations should consider when developing such a tool.
Columns
"Web science...shifts the center of gravity in engineering research from how a single computer works to how huge decentralized web systems work.” It’s pretty exciting for the web to become a research program under preeminent scholars. What, if anything, does this portend for the intranet? While much is left to speculation at this point, it raises a couple of questions, specifically the degree to which information professionals and academics study the web (the internet) vs. the degree to which the intranet is studied, and the degree to which what is studied is relevant to the intranet.
Q. We need to improve the search on our intranet and my manager has told me to buy the Google search appliance as Google is the best in search technology. Do you agree?
A. There are actually two questions here. Let me deal with whether Google is the tops in search technology. In some respects they are (as are Yahoo! and Microsoft) but there is more to search than searching the web...
Read_Me_File
Reviewed this issue: Global Intranet Strategies Today and Tomorrow; The User is Always Right:; and The Oracle Pressroom
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