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Features
In 2005, Fiat was about to face its fiercest challenge: to overcome the deep economic and image crisis into which it had plunged during the preceding years, to revitalize its brand, and to again establish a leadership position in Italy and all over Europe.
Developing a hierarchical taxonomy (or set of taxonomies) involves a great deal of decision making regarding the kind of categories, the number of categories, the number of levels, the wording of the terms, etc. While taxonomy owners or stakeholders can provide some of the answers, they often leave a number of decisions up to the individual developing the taxonomy (the taxonomist), who “knows best.”
Columns
Global intranet managers often suffer from a lack of image, especially in the eyes of senior management. Much of the work these teams do is strategic, yet it is not perceived as such by decision-makers, resulting in insufficient visibility, resources, and budgets.
Intranets have been shaped to suit fixed conditions: an employee at a desk who logs on to a desktop machine every day. In practice, however, the range of scenarios where staff want to access such online services has gone through a revolution.
Read_Me_File
Reviewed this Issue: Intranet Usability Guidelines; Better Connected Intranets: Emerging Good Practice in Driving Internal Efficiency; and Beyond Search
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