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Features
Lourdes Hospital in Paducah, Ky., has a long and storied history as an integral part of the area’s healthcare system. Like so many hospitals across the country, Lourdes struggles to provide a high standard of care for all of its patients while trying to contain costs. And like so many other healthcare providers, Lourdes is finding that increasing efficiency through new technologies may provide a means to achieve this objective.
For the past several years, social networking services Facebook and LinkedIn have catered almost exclusively to the needs of the individual. By helping individuals share photos, links, and statuses; reconnect with friends; and find jobs, both services have built up substantial userbases. From an enterprise perspective, Facebook and LinkedIn have historically been criticized as nothing more than time wasters of the workday. However, recently there has been a marked shift by both services toward trying to provide value to enterprises. Both Facebook and LinkedIn have added or bolstered their networking, community, and collaboration capabilities in ways that will get the attention of some enterprises and yet will continue to fall short of enterprise-class for others.
Columns
I recently sat in on a very exciting presentation about how Web 2.0 will flatten organizations, unleashing knowledge and creativity locked up in employees stifled by rigid hierarchies … Oh, wait a minute—wasn’t this the same talk I heard about KM and collaboration back in 1998?
I am tired of seeing the information architecture of an intranet homepage severely compromised by the need to have the entire center section full of news, with each item in full and accompanied by a picture. I am all for intranets being communication applications, but there are a number of issues that I would like to explore about the way in which news should be managed.
Read_Me_File
Reviewed this issue: What Every Intranet Team Should Know and Card Sorting: Designing Usable Categories
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