|
Features
In a few short years, Alpharetta, Ga.-based Infor has become the third largest provider of business software worldwide, with more than $2 billion in revenue, more than 70,000 customers, and 9,000 employees. Infor offers a full range of enterprise business software including CRM, asset management, enterprise resource planning, and financial management-along with a host of industry-specific tools. Due to its explosive growth, Infor decided to implement a single sales enablement platform companywide to streamline some of its increasingly complex operations and enable the entire company, including staff, sales teams, marketing, presales, and services, through internal, channel, partner, and customer-facing portals. Giving prospects the information they need in a timely fashion is an integral part of Infor's business model.
Panasonic sought a better way to supply technical information to its authorized service center (ASC) partners, because it had thousands of documents spread across the business that it needed to draw on at different times. The company selected a solution from Intranet DASHBOARD (iD) to manage and publish documents for its network of 600 ASC partners using one central extranet platform. The iD platform launched in late 2008, giving Panasonic's partners instant access to the technical documents they needed in one easy-to-use location. Partner feedback has been positive, with traffic more than doubling since the iD platform launched.
Columns
One of the recessionary impacts on organizations is that employees feel neglected and less engaged. One way to remedy this is to exploit your intranet as a means of building sustainability and green practices in a "green intranet campaign."
Intranets come in many shapes and colors. Like chameleons, they adapt to their environments. The most advanced intranets today are online workplaces, blending into work environments so successfully that they may even lose their own identity.
Read_Me_File
Reviewed this issue:Enterprise 2.0: Social Software on Intranets, www.nngroup.com/reports/intranet/social
Intranet Strategy and Governance, www.ikmagazine.com/bookshop.asp
|