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Features
The variety of industry verticals that can benefit from reinventing their intranets with social software never ceases to amaze. Take the interesting case of FONA International, a company that designs and manufactures flavors for many of the world's largest food and beverage companies.
Intranets have long promised to help deliver a more networked organization, provide cost efficiencies via improved business systems and processes, enable better internal communication and employee engagement, and more. Idealized by many as "the hub for the business," how many intranets actually meet that vision?
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I'm currently halfway through writing my next book. As part of the writing process, it's been interesting to explore common design mistakes made on intranet projects. Here are the most common mistakes I've seen.
Many organizations limit their "social networking" policy work to the public-facing web-and do not specifically outline policies for social networking on the intranet. It is essential to re-examine all organizational policies with a view toward noting how things have changed in the management and in communications with employees.
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Intranet Design Annual 2010, Collaboration: How Leaders Avoid the Traps, Create Unity, and Reap Big Results
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